- Shipping & Returns
Shipping & Returns
Free Shipping & Free Returns
We take the risk out of buying pearls online – free shipping both ways. Try it on and love it – if not, return it free.
HinsonGayle has partnered with Fulfillment By Amazon to provide fast, reliable and affordable shipping options. All orders come with free 2-3 day shipping**. You may select 1-2 day shipping for an additional fee. We cannot guarantee overnight delivery as shipping & delivery is dependent on what time of day the order is received and whether it is placed on a week day or weekend.
**Buyers with orders shipped to Alaska and Hawaii will be charged standard Amazon rate shipping for these Fulfillment by Amazon products. Priority and Expedited are not available for PO Box addresses.
Generally if it is placed before 10am EST, and on a weekday, 1-2 day shipping often arrives the following business day. Unfortunately we do not have control over this process.
At HinsonGayle we want you to be thrilled with your interactions with us. If you have any issues with your order, our team would like to help. You can message us through your account or email us at Service@HinsonGayle.com or call 864-556-8509 between 10am and 6pm CST Monday through Friday.
If you are not 100% delighted with your jewelry, please return it for a full refund.
Just log in to your account, find the order you wish to return and click "on the box that says "Return Item(s)". If you do not have an account, please email us to request the return and include your original order number, name, contact information and the item you wish to return.
We will notify you once the return request is processed. Instructions, a shipping label, and a barcoded packing slip will be emailed to you.
- Generally, items that have been altered or used cannot not be accepted for return.
- If you have special circumstance please contact us. We are reasonable and will try to make things right for all parties.
We are happy to help you with any questions you have about your order.